Support

daygauge support for early access, privacy and account help.

daygauge is in early access. Use this page for TestFlight questions, Apple Health permissions, privacy requests, account help, billing questions and daily recap feedback.

Contact

Use one support address for now.

Email hellodaygauge.com. Include the email you used for the waitlist, TestFlight or app account where relevant, plus the device, app version and a short description of what happened.

General support

Email hellodaygauge.com for early access, TestFlight, app feedback or account questions.

Privacy requests

Use the same address for export, deletion or consent questions. We can help with waitlist data, app account data and future connected-source scopes.

Billing questions

Subscriptions are not live yet. When Pro launches, App Store billing and cancellation controls will stay inside Apple and Google account settings.

Safety feedback

If any insight feels too strong, unclear or medically framed, send it to us. daygauge should explain patterns without diagnosis or pressure.

Help topics

What support can help with.

Early access Waitlist and TestFlight help Use support for invite questions, installation problems, device changes and early app feedback.
Account Export, deletion and consent requests daygauge is designed around user control, data export, deletion requests and opt-in source scopes.
Privacy Coarse location and private health signals Read the privacy model for exact boundaries: no exact routes, no exact home/work locations and no selling user data.
Product Life Index, Daily Quest, Pro and Weekly Recap questions Read the product overview, pricing and score anatomy to see how daygauge explains lifestyle signals.
FAQ

Common support questions.

How quickly will support reply?

During early access, support is handled manually. Urgent app-account or privacy requests are prioritised before general product feedback.

Can I delete my data?

Yes. Send a deletion request from the email tied to your waitlist or app account. The production app also includes privacy controls for export and deletion flows.

Can support interpret health results?

No. daygauge can explain app signals and product boundaries, but it cannot diagnose, treat, prevent or predict disease risk.

Where are billing controls?

Subscriptions are not live yet. When Pro launches, cancellation and refund flows will follow Apple App Store and Google Play account controls.